August Newsletter 2009

Support Matters.

We're often asked, "What really sets Bright Stores apart from the competition?" Other than the fact that we offer the most robust, flexible, scalable, and feature-rich company store platform in the industry, we think most of our distributor partners would suggest that it is our FANATICAL SUPPORT that makes Bright Stores so special.  We’ve done significant research on our competitors and can confidently say that nobody provides the level of support that we do.   So, what do we mean by fanatical support?   At Bright Stores, we realize that one Company Store definitely does NOT fit all.  Therefore, it’s up to us to make sure we consult with you, educate you, and adequately support you so that you effectively provide your clients with the RIGHT Company Store solution to fill their specific needs.  We have a Support team of Company Store Experts, all experienced and capable of answering and solving most any question or challenge on the spot.  If fact, our Customer Support team has an average of 5.4 years of Company Store experience!  We realize that talking to a LIVE person, is often the preferred way of getting support.  However, we also provide many additional resources to provide you with the best Company Store Support in the industry, including:

• Full online Support Suite
  • Support Ticket System
  • Live Chat
  • Knowledgebase Articles
  • User-guide
• On Demand Training Videos
  • Available online 24/7/365 (click here to learn more)
• Bright Stores University
  • On-going Webinar Series on all things Company Stores
  • Webinars On Demand (click here to learn more)
  • Downloadable Presentations
• Friendly and Experienced Sales Staff
  • Educating on Marketing & Selling stores
  • RFP Assistance
  • Professional Consulting from Industry Experts

Check out some of our “Customer Testimonial” on our website by clicking here.  If you’ve had a positive experience with our Sales or Support team, we’d love to hear from you.  Just click on the “Leave Feedback” button on this newsletter.

Custom Store Domain Names!

With our new custom domain name service, you can retain the branding of your Company Stores, while still using the powerful Bright Stores system.  Allow your clients to utilize their own domain name instead of the standard “http://www.co-store.com/storename”.  Now your clients and end users can use an easy to remember web address, such as "http://www.mystorename.com"  For more information, contact Josh Nylund at josh@brightstores.com.